Terms & Conditions of booking

Dear Valued Customer,

Please be advised that during the month of December, all deposits will be non-refundable in the event of a cancellation (at any time) or no-show.

We kindly ask that you keep this in mind when booking during this period.

Christmas Menu is available exclusively by pre-order (one weak in advance) and same day cancelation will be charged at full price.

Through out December A La Carte Menu is available for standard bookings only.

Thank you for your understanding and cooperation.

We have very limited space for pushchairs and highchairs. Please contact us directly before booking.

• FOR BOOKINGS OF MORE THEN 10 PERSONS PLEASE CONTACT US DIRECTLY

• Bookings for 6 or more persons require a deposit of £10 per person.

• January through November, deposits are charged at the time of booking and are then deducted from the bill. A deposit is required to secure any booking. Bookings made without a deposit will be automatically cancelled the following day.

• Deposits are non refundable if cancelation/date amendment is made less then 72 hours before the booking, this includes a change to number of guests (as deposit is paid per person). If you need to cancel your booking more than 72 hours in advance please contact us as refunds are processed manually. 

• The party organizer is responsible for collecting payment from all attendees and settling the final bill on behalf of the group. Whenever possible we will allow split payments~:however, this option cannot be guaranteed and must be requested in advance.

• All tables have an agreed time limit, when booking please ensure you are aware of the duration of reservation, which will also be contained in your booking confirmation. Longer time may be requested; however, minimum spend will apply. 

• Alcohol is sold until 23.30

• Tables for groups larger than 13 people will be divided into two or more tables, which will be placed next to each other.

• For booking of more then 8 persons, Pre-order (which can be found and download of our website) is required 72 hours in advance. 12.5% service charge also applies. During December pre-orders are required one week in advance.

• For booking for 20 or more persons pre-order from set menu might be required. 12.5% service charge also applies.

• Booking separate tables for large parties is against our booking policy and may result in the bookings been cancelled. 

• Payments for deposit are accepted in the restaurant or via money transfer to our business account:

     La Dolce Tavola LTD

     Sort: 30-96-26

     Acc: 76293060

     Ref: name and date of reservation

     PLEASE KEEP YOUR RECEIPT FOR DEPOSIT HANDY IF PAID IN THE RESTAURANT.

     IF PAYING BY MONEY TRASFER PLEASE SEND US A MESSAGE WHEN YOU MADE YOUR PAYMENT.

     *Allergy Disclaimer:

     At our restaurant, we strive to accommodate guests with food allergies and dietary restrictions. However, please be aware of the following:

• Ingredient Handling: While we source ingredients from trusted suppliers, they may be processed or packaged in facilities that handle common allergens. This means allergens may be present before ingredients reach our kitchen.
• Cross-Contact: Despite our diligent efforts to avoid cross-contact during food preparation, our kitchen is not an allergen-free environment. Surfaces, cooking equipment, and utensils may unintentionally come into contact with allergens.
• Shared Dining Spaces: Our dining areas are shared by multiple guests, and while we clean thoroughly between uses, we cannot guarantee allergen-free surfaces.
• Severe Allergies: Guests with severe allergies are encouraged to:

   - Inform us of their allergies when booking and upon arrival.

   - Consult with our staff about menu items and preparation methods.

   - Exercise caution when ordering, as we cannot guarantee that any dish is completely           free of allergens.

• Personal Preparedness: Guests with known severe allergies should carry any necessary medications (e.g., epinephrine auto-injectors such as EpiPen) and be prepared to use them if needed.
• Liability Acknowledgment: By dining with us, guests acknowledge and accept the risks associated with potential allergen exposure. We are here to answer any questions you may have about ingredients and preparation processes to help you make informed choices.